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Home » Installation » Can't start TekSIP service in Windows XP

Installation Issues
29.03.2010 05:46:30

jchangstein
jchangstein
Posts: 3
I installed TekSIP on Windows XP Pro SP 2, with .NET Framework 2.0 SP 2, .NET 3.0 SP 2, and .NET 3.5 SP1. When I run TekSIP Manager or try to manually start the service, I get this error message in Event Viewer and TekSIP Application Log:

Service cannot be started. System.Data.OleDb.OleDbException: Unspecified error
at System.Data.OleDb.OleDbConnectionInternal..ctor(OleDbConnectionString constr, OleDbConnection connection)
at System.Data.OleDb.OleDbConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningObject)
at System.Data.ProviderBase.DbConnectionFactory.CreateNonPooledConnection(DbConnection owningConnection, DbConnectionPoolGroup poolGroup)
at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
at System.Data.OleDb.OleDbConnection.Open()
at i.a(String[] A_0)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I tried uninstalling TekSIP, .NET Framework (all versions), and re-installing, but it did not help. Thanks.

J.
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29.03.2010 09:22:09

Admin
Admin
Administrator
Posts: 254
Hi,

Please heck following;

1. If TekSIP.mdb exists in TekSIP application direstory (C:\Program Fİles\TekSIP e.g.)
2. Service account of TekSIP has full access on TekSIP.mdb

Best regards,

Yasin KAPLAN
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01.04.2010 01:37:40

jchangstein
jchangstein
Posts: 3
Hi,

1. I verified that TekSIP.mdb (356 KB) exists in C:\Program Files\TekSIP.
2. How do I check if "service account of TekSIP has full access on TekSIP.mdb"? In the Services Console, TekSIP shows up as a Local System account.

Thanks.
0 permalink
01.04.2010 09:03:06

Admin
Admin
Administrator
Posts: 254
Hi,
If you installed TekSIP on a NTFS partition, right click on TekSIP.mdb after locating it in Windows Explorer and select Security. Check if Local Service
account has full access priviledge on TekSIP.mdb.
Best regards,
Yasin KAPLAN
0 permalink
01.04.2010 19:01:23

jchangstein
jchangstein
Posts: 3
Hi,

Local Service account was not listed, so I added "SERVICE" and gave it Full Control access to TekSIP.mdb. However, I still get the same error message. As a test, I installed TekSIP on my laptop with Windows XP SP 2 and .NET Framework 2.0 SP 2. TekSIP runs without any problems on my laptop, and I did not have to change any security settings for TekSIP.mdb. I suspect there is a hardware/software conflict on my primary computer which prevents TekSIP service from starting. upset

J.
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21.04.2010 10:42:17

Admin
Admin
Administrator
Posts: 254
Hi,

Please also try to update ODBC .NET Data Provider;

http://www.microsoft.com/downloads/details.aspx?FamilyID=6ccd8427-1017-4f33-a062-d165078e32b1&displaylang=en
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