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Home » General » Problem behind NAT (Public - Private IPs )

TekSIP - General issues
03.01.2010 02:42:22

aceco
aceco
Posts: 1
Dear All,
I did install TEKSIP on a remote server and assigned a public IP on it and just allowed everything (all ports) to test. My problem is that remote extensions are able to register and i see them registered in the registration tab on TEKSIP using the Natted public IP of their connection, but i cannot dial between extension. I did a debug and it shows the following:

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
SIP req. to : 212.36.207.44:53406 (UDP) - 1/3/2010 1:33:26 AM

SIP/2.0 404 Unknown user account
Via: SIP/2.0/UDP 10.152.102.217:56666;branch=z9hG4bK-d8754z-823ccc5f3660530f-1---d8754z-;received=212.36.207.44;rport=53406
To: "200"<sip:200@213.164.11.178>
From: "200"<sip:200@213.165.35.19>;tag=d5102028
Call-ID: YzFkZDUyZDM2ZDM0YzA1MTNmZTg1MTBjYTZiNjc5OGY.
CSeq: 1 SUBSCRIBE
Server: TekSIP/v2.4
Content-Length: 0
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Line 3 shows that it is registered using private IP (10.152.102.217) while it also shows the public natted IP which is (212.36.207.44). I think that is causing the problem.

Is there a way to allow the TEKSIP to read the natted ip of the remote extensions rather than the private Ips ??
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03.01.2010 02:52:08

Admin
Admin
Administrator
Posts: 254
Hi,

Can you send me full session log? (info at teksip.com)

Best regards,

Yasin KAPLAN
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03.01.2010 03:49:41


Guest
Hi Yasin,
I did research it and i found it to be "NAT Traversal Issue of SIP". Any solution for this with TEKSIP?
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04.01.2010 11:07:35

Admin
Admin
Administrator
Posts: 254
Hi,

TekSIP handles NAT traversal issuse in some cases. I need to see client registrations and INVITE dialog in TekSIP.log.

Best regards,

Yasin KAPLAN
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