12.02.2009 17:05:50
Guest
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Hi Admin.
I have installed the version 2.1.0.0 of tekSIP apps. However, I was able to define the endpoint & have them register using standard softphone. I am having issues calling endpoints, Whenever I try & make a call from any of the SIP endpoint, the calls are not going thru. The SIP softphone generates the error that "unknown user account 404".
Can you pls guide me what do I need to look for..?
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13.02.2009 14:18:29
Admin
Administrator
Posts: 254
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Hi,
Do you see all endpotins registered at Registrations tab?
Can you send me TekSIP.log after setting log level to debug?
Best regards,
Yasin KAPLAN
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23.04.2009 18:55:48
christung
Posts: 2
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I encounter the same issue here...
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23.04.2009 18:58:50
christung
Posts: 2
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4/23/2009 9:54:47 PM - TekSIP Service 2.1.0.0 (Revision 0) is being started on : 192.168.1.1:5060 [Accounting disabled]
4/23/2009 9:54:52 PM - TekSIP Service is started on : 192.168.1.1:5060
SIP req. from : 192.168.20.61:5060 (UDP) - 4/23/2009 9:54:54 PM
INVITE sip:2222@hkosalliug02.corp.sa.net SIP/2.0
[Max-Forwards] = 70
[Content-Length] = 227
[Via] = SIP/2.0/UDP 192.168.20.61:5060;branch=z9hG4bK52cdf35ae
[Call-ID] = 031f0af73fb5a8d5ba4dca95f4a8dd8d@192.168.20.61
[From] = sip:1111@192.168.1.1:5060;tag=bcc76ae6861cf31
[To] = "2222" <sip:2222@192.168.1.1:5060>
[CSeq] = 1858215404 INVITE
[Supported] = 100rel
[Supported] = timer
[Allow] = INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, OPTIONS, UPDATE, PRACK
[Content-Type] = application/sdp
[Contact] = <sip:1111@192.168.20.61:5060;transport=udp>
[Supported] = replaces
[User-Agent] = DPC2203-090304
v=0
o=MxSIP 0 0 IN IP4 192.168.20.61
s=SIP Call
c=IN IP4 192.168.20.61
t=0 0
m=audio 53456 RTP/AVP 0 18
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=silenceSupp:off - - - -
a=fmtp:18 annexb=no
a=ptime:20
a=sendrecv
SIP req. to : 192.168.20.61:5060 (UDP) - 4/23/2009 9:54:54 PM
SIP/2.0 404 Unknown user account
Via: SIP/2.0/UDP 192.168.20.61:5060;branch=z9hG4bK52cdf35ae;received=192.168.20.61
Call-ID: 031f0af73fb5a8d5ba4dca95f4a8dd8d@192.168.20.61
From: sip:1111@192.168.1.1:5060;tag=bcc76ae6861cf31
To: "2222" <sip:2222@192.168.1.1:5060>
CSeq: 1858215404 INVITE
Server: TekSIP/v2.1
Content-Length: 0
v=0
o=MxSIP 0 0 IN IP4 192.168.20.61
s=SIP Call
c=IN IP4 192.168.20.61
t=0 0
m=audio 53456 RTP/AVP 0 18
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=silenceSupp:off - - - -
a=fmtp:18 annexb=no
a=ptime:20
a=sendrecv
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23.04.2009 19:37:55
Admin
Administrator
Posts: 254
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Hi,
Is TekSIP configured for the domain hkosalliug02.corp.sa.net or 192.168.1.1?
Best regards,
Yasin KAPLAN
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25.04.2009 08:23:06
Guest
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The TekSip configured the domain as "hkosalliug02.corp.sa.net".
But it cannot be resolved in DNS.
Should I change the domain back to "192.168.1.1"??
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25.04.2009 11:31:07
Admin
Administrator
Posts: 254
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Hi,
Domain name must be resolvable FQDN. If not use the IP address.
Best regards,
Yasin KAPLAN
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